While modern batteries are designed with multiple safety features, the best protection comes from knowing what to check before, during, and after installation.
Here’s our comprehensive safety checklist:
Before Installation:
Verify that your installer holds a current Clean Energy Council / SAA accreditation
Confirm all necessary permits and approvals are obtained
Review installation location for compliance with clearance requirements
Ensure adequate ventilation and access for maintenance
Confirm that your home’s electrical system can handle the new load
During Installation:
Verify compliance with AS/NZS 5139 installation standards
Check proper labelling and safety signage installation
Confirm monitoring systems are properly configured
Test all safety systems and emergency shutdown procedures
Obtain all documentation and warranties
Ongoing Maintenance:
Monitor system performance through manufacturer apps
Keep the installation area clean and free of combustible materials
Schedule professional routine inspections and maintenance
Report unusual sounds, smells, or system alerts immediately
Maintain clear access paths for emergency response
Emergency Response: What to Do If Something Goes Wrong
Battery emergencies are rare, but knowing what to do gives you peace of mind.
This step-by-step guide, built on fire service advice and industry best practice, shows you how to respond if the unexpected happens.
If you suspect a battery problem:
Do not attempt to investigate or repair the system yourself
Keep all family members away from the battery area
Turn off the battery system using the emergency shutdown switch if safely accessible
Contact your installer or an electrician immediately
Monitor the situation from a safe distance
If you see smoke, unusual odours, or other signs of thermal events:
Evacuate all people and pets from the building immediately
Call 000 and specifically mention “lithium battery emergency” to ensure appropriate fire service response
Do not attempt to fight battery fires with standard fire extinguishers
Stay well clear of the building until emergency services arrive
Provide firefighters with battery system documentation if available
After any safety incident:
Do not re-enter the building until cleared by emergency services
Contact your insurance company to report the incident
Have the system professionally inspected before using the system again
Document everything for warranty and insurance purposes
Call us on 07 3051 2051 or submit an online enquiry to get started with your battery storage journey. Join thousands of Australians already enjoying lower bills, greater independence, and peace of mind with DS Energy.
